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FAQ

Engagement for Retail & E-commerce - Where Carts Become Customers

From first visit to fifth purchase, on every channel your shoppers actually use. Built for MENA retail - Salla and Zid storefronts to enterprise Magento and Shopify Plus, with native Mada, STC Pay and Apple Pay touchpoints in mind.

Shopper journey
Live

Product browse

Cart abandonment

Personalized email · SMS · WhatsApp

Purchase completed

Repeat purchase

Loyalty rewards

0%

Recovered carts

0%

Repeat purchases

0%

Higher AOV

KSA fashion retailer

Recovered 14% of abandoned carts with a WhatsApp + push journey - no discounts.

From first visit to fifth purchase - on the channels shoppers actually use.

From first visit to fifth purchase, on every channel your shoppers actually use. Built for MENA retail - Salla and Zid storefronts to enterprise Magento and Shopify Plus, with native Mada, STC Pay and Apple Pay touchpoints in mind.

Pre-built retail journeys

Welcome, cart and browse abandonment, back-in-stock, price-drop, replenishment, post-purchase review, loyalty and seasonal campaigns - ready to edit.

Catalogue & inventory aware

Connect Salla, Zid, Shopify, Magento or WooCommerce. Recommendations pull live price, stock and variants - no “out of stock” surprises in the message.

The right MENA channel mix

WhatsApp for high-intent recovery, push for app shoppers, SMS for OTPs and order status, email for catalogue, web push for browsers, in-app for upsell.

Loyalty, everywhere

Plug into your loyalty platform or use Nexora's tier engine - points balance, next-tier progress and exclusive offers surface in every channel automatically.

A regional seasonal calendar

Region-aware templates for Ramadan night-shopping, Eid gifting, Saudi National & Founding Day, UAE National Day, Dubai Shopping Festival and White Friday.

Outcomes that compound

12–18% higher repeat purchase, 8–15% recovered from cart and browse abandonment, and a 30–50% shorter CAC payback from better retention.

FAQ

Frequently asked questions

Yes - one-click integration for both, with event mapping, catalogue sync and webhook setup all automatic.

Ready to reach every customer, everywhere?

Get set up with our team and see Nexora on your own data - in Arabic or English.