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FAQ

SMS for MENA - Local Routes, Local Senders, Local Compliance

Direct routes to STC, Mobily, Zain, Etisalat, du, Vodafone Egypt and more - operator-registered sender IDs, transparent per-country pricing, and PDPL-aligned consent in one place.

SMS composerDraft

Sender ID

LUMIO

Message

Lumio: Your order #4821 is out for delivery and arrives today. Track it: lumio.co/t/4821
1 part · GSM-7Transactional lane · 99.5%+
9:41
LLUMIO

Today 9:41

Lumio: Your order #4821 is out for delivery and arrives today. Track it: lumio.co/t/4821

Reach 100% of mobile numbers in the region with sender IDs that recipients actually trust.

Direct routes to STC, Mobily, Zain, Etisalat, du, Vodafone Egypt and more - operator-registered sender IDs, transparent per-country pricing, and PDPL-aligned consent in one place.

Sender IDs that arrive whitelisted

Apply for and manage approved sender IDs in KSA (CITC), UAE (TRA), Egypt (NTRA) and beyond - straight from the dashboard, no aggregator paperwork.

Separate lanes for OTP and marketing

Critical OTPs and confirmations run a high-priority route at 99.5%+ deliverability; promotional traffic rides a separate, throttled lane.

Honest Unicode pricing

Arabic SMS is Unicode - 70 characters per part, not 160. The editor shows live cost-per-message so you never ship a 4-part blast by accident.

Two-way SMS & STOP handling

Capture inbound keywords (STOP, START, JOIN) into journeys, with opt-outs honoured across every channel, not just SMS.

Automatic fallback

If an SMS fails to deliver, fall back to push or WhatsApp without rebuilding the journey.

Country-aware compliance

Sensitive-content blocking, per-country quiet hours and local opt-in defaults - all built in.

Common use cases

OTP and 2FA delivery
Order, shipping and delivery confirmations
Appointment reminders for healthcare, banking and government
Time-sensitive marketing - flash sales, last-mile offers
Account, fraud and security alerts
Payment, renewal and top-up reminders
FAQ

Frequently asked questions

Yes - we're aggregator-agnostic. Bring Unifonic, Twilio, MessageBird, Infobip, Mobishastra or a national provider and we orchestrate.

Ready to reach every customer, everywhere?

Get set up with our team and see Nexora on your own data - in Arabic or English.