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Feature - Customer Journey Orchestration

Flowboard - A Visual Canvas for Every Customer Journey

Flowboard lets marketing, product and CRM teams build cross-channel journeys with drag-and-drop blocks. No code, no engineering tickets, no surprises in production.

Design the entire customer experience on one canvas.

Triggers for every signal

Fire on sign-up, app open, cart abandon, a balance threshold, a category browse, an N-day lapse, a segment join - or any custom event from your backend.

Branches, waits & conditions

Split by behaviour, attribute, time-of-day, language or random A/B. Wait “3 hours” or “next Sunday 8am”, and re-check conditions on the fly.

Frequency & fatigue control

Per-user, per-channel and per-journey caps, auto-pause on fatigue, and quiet hours that respect time zones and local business hours.

Goals and real lift

Set a goal event and Flowboard measures conversion and incremental lift versus a hold-out. No more guessing whether it worked.

Version, test, roll back

Edit safely in a sandbox, roll out to a percentage, and roll back instantly if a metric dips - every change audited.

Bilingual by default

Every send carries an Arabic and English variant; Flowboard picks the right one per recipient, with fallback rules.

Flowboard · Cart recovery
Running

Live behaviour

Cart abandoned

Push notification

Cart reminder

Wait 1 hour

Wait until…

Opened within 2 hours?

Opened

SMS

Free-delivery offer

Timeout

WhatsApp

Gentle nudge

WhatsApp

Order confirmed

Wait 1 hour

Delay

Wait 1 day

End flow

Journey complete

FAQ

Frequently asked questions

The canvas scales to complex, multi-branch journeys - and we'll review your design with you for free to keep it clean and performant.

Ready to reach every customer, everywhere?

Get set up with our team and see Nexora on your own data - in Arabic or English.