Official WhatsApp Business Platform integration, designed for two-way conversations at scale.
Approved templates, interactive list and button replies, product catalogues, click-to-chat campaigns and live-agent handover - all from the same canvas you use for everything else.
Official BSP - no grey routes
Nexora is an authorised WhatsApp Business Solution Provider. Your green tick, sender and templates are managed directly with Meta - no reseller's reseller.
Templates without the back-and-forth
Submit, version and translate templates inside the dashboard, with live submission status and rejection reasons where your team already works.
Interactive messages
Lists, buttons, CTA links, location requests, native payments (where available) and rich media - every tap logged as an event you can trigger journeys on.
Catalogue & click-to-WhatsApp ads
Sync your catalogue into the chat and capture click-to-WhatsApp ad clicks as identified leads, straight into Nexora segments.
Human handover when it's needed
Route to Zendesk, Freshdesk, Intercom, Salesforce or your own desk when a chat needs a person - context, history and intent travel along.
Transparent conversation pricing
See WhatsApp's session vs. template pricing per country, so you know what a conversation costs before you send it.
Common use cases
Templates, chats and campaigns - one WhatsApp hub.
Manage approved message templates, hold two-way conversations with the customers who reply, and run campaigns with full delivery analytics - all in one place.
Templates
Create and submit WhatsApp message templates, track their Approved, Pending or Rejected status, and reuse them across campaigns and journeys - in list or grid view.
Chats
A familiar chat inbox to reply to the customers who respond to your campaigns - two-way conversations with search, media and agent handover, inside the 24-hour service window.
Campaigns
Launch template campaigns to any segment and watch the delivery funnel live: sent, delivered, viewed, clicked and conversions, with open rate and CTR per campaign.
Frequently asked questions
Typically 5–10 business days for account setup, sender verification and the green-tick application.